Google Apps – Godsend for small business owners!
I have been using the Google Email App for a while now and I’m very impressed. In my experience most small business owners use either a free web email like Hotmail or Yahoo or they use the email that comes with their hosting. The problem with web mail solutions like Hotmail is that it looks unprofessional having your email @hotmail.com (although some allow you to use your domain if you pay) and many are limited in the ways you can access your email (some don’t allow IMAP for example). Using the email provided by your hosting company is not great either. Usually their web access applications are sub par, their spam filtering is lacking, and most people switch hosting companies all the time. This means you have to always have a local copy of all your emails at all time.
Here is where the Google Email App comes in. With Google Apps you can change the MX records on your hosting account to redirect all email traffic to Google. What this does is provide a 3rd party who will handle your email no matter what hosting company you use. Another great feature is the Google web mail interface. In my opinion their web mail interface is one of the best in the business! They also allow IMAP access to your account. By using IMAP you can sync all your computers and mobile devices including all folders! Another great thing about having IMAP access is that if you wish to switch from Google to another email provider the new provider can easily pull all your email data using IMAP.
I recently had an issue arise when a client wanted to switch from Yahoo Small Business Email (which is a paid service) to another service. Yahoo does not allow IMAP access so moving to a new service would mean either losing all his emails or downloading them to his local computer. Even downloading them to his computer would be a massive undertaking because without IMAP access none of the folders he has created on Yahoo would be transferred. Ultimately he decided it wasn’t worth the effort and chose to stay with Yahoo. This situation can be avoided by choosing an email provider that allows IMAP access.
Google Email App also allows you to create multiple accounts for yourself or employees all on your domain with their own unique login. However the best part of the Google Email app is the price⦠FREE! Google also offers a paid version with a few features more suited to larger companies.


